We are here for you
Need help with your watch? You are at the right place.
Call us if you want +49 35053 4616300
How our service is working
All you need to know about our service process. Discover your watchs journey through our customer service.
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Our recommended service prices
With our service prices published here, you can inform yourself about the service work to be expected and the associated costs.
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Our service partners
Your watch deserves the best care, make sure you deposit your watch to an officially certified service center using our online store locator.
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FAQ
Got a question? In our FAQ you will find answers to the most frequently asked questions about our watches and services.
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Strap and Bracelet price list
Are you looking for more variety while wearing your favourite timepiece? Discover our list for straps and bracelets offered
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Customer Service - Warranty Terms
Union Uhrenfabrik GmbH Glashütte / Sa. grants a warranty of twenty-four (24) months from the date of purchase on your UNION GLASHÜTTE/SA.® watch in accordance with the following warranty terms and conditions.
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User Manuals
In our user manuals you will find all the information you need to set your watch, together with an explanation of its different functions. Download the required user manual for your UNION watch here. You will find the user maunal under the respective movement of your watch.
Overview
Looking after my watch
In order for your favorite timepiece to continue to
function properly, it requires a certain amount of care. Learn here how to take care of your Union Glashütte watch.
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We're here for you
Use our contact form to ask us your questions. Our team will get back to you as soon as possible.
Contact pageUNION GLASHÜTTE Customer service
Street UNION Glashütte
Customer Care
Frühlingsweg 5
01768 Glashütte, Sachsen
Germany
Customer Care
Frühlingsweg 5
01768 Glashütte, Sachsen
Germany
Service hours (telephone) Mon - Thu 8.30 am until 5.30 pm
Fr 8.30 am until 4.00 pm
Fr 8.30 am until 4.00 pm
Phone 035053 / 4616308