We are here for you
Need help with your watch? You are at the right place.
Call us if you want +49 35053 4616300
Customer Service - How our service is working
All you need to know about our service process. Discover your watchs journey through our customer service.
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Customer service - our recommended prices
With our service prices published here, you can inform yourself about the service work to be expected and the associated costs.
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Customer Service - Find your nearest service center
Your watch deserves the best care, make sure you deposit your watch to an officially certified service center using our online store locator.
Find a service center
Customer Service - FAQ
Got a question? We have an answer! Have a look through our data base of frequently asked questions.
See the FAQ
Strap and Bracelet price list
Are you looking for more variety while wearing your favourite timepiece? Discover our list for straps and bracelets offered
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Customer Service - Warranty Terms
Your UNION GLASHÜTTE watch comes with a twenty-four (24) month warranty provided by UNION Uhrenfabrik GmbH, effective from the date of purchase and in accordance with the following terms of warranty.
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User Manuals
In our user manuals you will find all the information you need to set your watch, together with an explanation of its different functions. Download the required user manual for your UNION watch here. You will find the user maunal under the respective movement of your watch.
Overview
Looking after my watch
In order for your favorite timepiece to continue to
function properly, it requires a certain amount of care. Learn here how to take care of your Union Glashütte watch.
Learn more
Contact us
If you have any questions, please go to our contact page and fill in the information form. Our Team will contact you as soon as possible.
Contact pageContact our UNION GLASHÜTTE Customer Care
Street UNION Glashütte
Customer Care
Frühlingsweg 5
01768 Glashütte, Sachsen
Germany
Customer Care
Frühlingsweg 5
01768 Glashütte, Sachsen
Germany
Hours Mon - Thu 8.30 am until 17.30 pm
Fr 8.30 am until 16.00 pm
Phone 035053 / 4616308