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Customer Service - How our service is working

Customer Service - How our service is working

All you need to know about our service process. Discover your watchs journey through our customer service.
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Customer service - our recommended prices

Customer service - our recommended prices

With our service prices published here, you can inform yourself about the service work to be expected and the associated costs.
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Customer Service - Find your nearest service center

Customer Service - Find your nearest service center

Your watch deserves the best care, make sure you deposit your watch to an officially certified service center using our online store locator.
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Customer Service - FAQ

Customer Service - FAQ

Got a question? We have an answer! Have a look through our data base of frequently asked questions.
See the FAQ
Strap and Bracelet price list

Strap and Bracelet price list

Are you looking for more variety while wearing your favourite timepiece? Discover our list for straps and bracelets offered
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Customer Service - Warranty Terms

Customer Service - Warranty Terms

Your UNION GLASHÜTTE watch comes with a twenty-four (24) month warranty provided by UNION Uhrenfabrik GmbH, effective from the date of purchase and in accordance with the following terms of warranty.
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User Manuals

User Manuals

In our user manuals you will find all the information you need to set your watch, together with an explanation of its different functions. Download the required user manual for your UNION watch here. You will find the user maunal under the respective movement of your watch.
Overview
Looking after my watch

Looking after my watch

In order for your favorite timepiece to continue to function properly, it requires a certain amount of care. Learn here how to take care of your Union Glashütte watch.
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SERVICING MY WATCH

SERVICING MY WATCH

Learn more about the routine to keep the maintance of your watch.
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Contact us

If you have any questions, please go to our contact page and fill in the information form. Our Team will contact you as soon as possible.

Contact page

Contact our UNION GLASHÜTTE Customer Care

Street
UNION Glashütte
Customer Care
Frühlingsweg 5
01768 Glashütte, Sachsen
Germany
Hours
Mon - Thu 8.30 am until 17.30 pm Fr 8.30 am until 16.00 pm
Phone
035053 / 4616308
Service center
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Service your watch
How to service your watch