Customer Services

Welcome to the world of UNION GLASHÜTTE/SA.

UNION GLASHÜTTE is one of the most famous and traditional German watch brands. The UNION products are sure to excel through their outstanding design, while bringing you an exceptional level of workmanship. Only the very best materials and components are used in UNION GLASHÜTTE products, which means that our watches are resistant to vibration, extreme temperatures, water and dust. UNION GLASHÜTTE movements are supplied, refined, assembled and set with exclusive components in Glashütte.

UNION GLASHÜTTE is your guarantee of an efficient and comprehensive scope of service to an exceptional level of quality and innovation. Our aim is customer satisfaction, which is where Customer Service comes in. All UNION GLASHÜTTE watches come with a 24-month guarantee from the date of purchase, in accordance with their terms of guarantee.

Please note that UNION GLASHÜTTE does not sell watches on the Internet. UNION GLASHÜTTE watches can be purchased exclusively through their network of authorised retailers. We would like to remind customers that when purchasing a watch through an unauthorized retailer, particularly on the Internet, there is no guarantee that the watch is genuine, of the same quality or origin. UNION GLASHÜTTE disclaims any responsibility for watches or other products which carry the UNION GLASHÜTTE name, brand, logo or symbol without authorization.

UNION GLASHÜTTE